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Customer Reviews

Read honest feedback from 368 customers about our jewellery, craftsmanship, and service — real experiences to help you buy with confidence.

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Latest Reviews
Che W

We ordered a bespoke ring for our engagement at Aardvark and it was a great experience. If you can afford the time to visit their studio in person, it's really worth seeing their rings in person. We spoke with Joanna who was happy to show us all the ring styles I preferred and helped advise us with the whole design process. The bespoke design process and delivery only took about a month. Sophie was lovely via emails whenever I had some queries before and during the whole process. The final ring is so beautiful and I'm really delighted! It feels incredible to have such a lovely ring made to suit me for something so special :-)

Che W | 24/07/2024

James Scott-Wilson

The ring was resized and delivered quickly. Extremely good quality and very happy with the it.

James Scott-Wilson | 22/07/2024

Florena Toma

Superb custom made engagement ring. And my fiancé said the process was swift and the customer service was excellent. Thank you!

Florena Toma | 17/07/2024

Harvey

Fantastic service all round. Ring was in excellent condition exactly as shown, and was delivered very quickly. Also quick to respond to any email questions you have.

Harvey | 17/07/2024

Natashia Judge

My partner and I visited Aardvark together in late spring to choose/ design an engagement ring and the experience was wonderful from beginning to end. I realise on reflection that I was very nervous and completely clueless - but it quickly transpired I needn't have worried because as soon I stepped foot inside I was put completely at ease. Sophie was incredibly patient, despite my very vague direction of wanting a coloured stone and an "interesting" design. She was calm and educational as she took us through several different stones, cuts and designs, even when we accidentally overran our appointment slot! We ended up choosing a floral alexandrite design and I couldn't be more delighted. After placing our order communication continued to be great - we had regular updates on when the ring entered casting, mounting, setting... I found myself eagerly awaiting each update, building my excitement. Delivery was swift and smooth, something I feel I rarely say. In conclusion: I have a ring I will love forever and confidence to recommend Aardvark to others.

Natashia Judge | 01/07/2024