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Customer Reviews

Read honest feedback from 372 customers about our jewellery, craftsmanship, and service — real experiences to help you buy with confidence.

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Latest Reviews
Lily

My engagement ring is from here and I LOVE it. It's lovely and dainty which suits me better and they do rose gold. I tried shopping around locally for a wedding band but had no luck so I reached out to Aardvark to see if they they could do anything. My custom wedding band arrived yesterday! The process was easy, considering I don't live on the mainland. They were able to show me renders of what the ring could look like. The hardest part was trying to choose which one to go with! I got updates as the ring was being made and it arrived really quickly once finished. They also resized my engagement ring and it arrived looking brand new Thank you! (Already have my eye on another one of your rings).

Lily | 10/03/2024

Tamara Haynes

Aardvark have been absolutely brilliant throughout the whole process of both my engagement ring and designing my wedding ring. The customer service from the whole team have been the best you could ask for, they have been so prompt in replying- unseen anywhere else. Sophie has been brilliant with accommodating all requests and Ashley has been so amazing with the designing of the ring, thank you both so much. I love them both and can’t wait to be able to wear the wedding ring!

Tamara Haynes | 09/03/2024

Nicki Pope

Really wonderful service from Sophie-so patient and helpful. I initially came to Aardvark because they have a really amazing range of really unique stones and beautiful settings and I am so glad that I did !

Nicki Pope | 22/02/2024

Selai

Genuinely cannot express how amazing the customer service is at Aardvark. I felt so looked after and they have been so kind and supportive throughout the whole process. Picking an engagement ring is a big decision and they truly made it feel special and straightforward. A massive shoutout to Sophie who has just been an absolute gem. She has been super responsive and helpful and understanding. Her customer service is unparalleled. I cannot recommend Aardvark enough. The ring itself was absolute perfection as well. It is exactly what I wanted and the quality is superb. The stones and finish look so bright and beautiful. They also kept me posted throughout the whole process and made sure I was informed the entire time. I will definitely be buying from them again and I recommend everyone else do the same.

Selai | 20/02/2024

Rebecca Dharmpaul

Aardvark jewellery made getting my ring a breeze! I had followed their instagram for a while so had several ideas of what style I wanted, and after booking an appointment they had different options available for me to try, and computerised versions of what they'd look like in different colours. I ended up going for something completely different to what I had in mind and I couldn't be happier! Delivery was easy and they were always an email away if I had any questions!

Rebecca Dharmpaul | 08/02/2024