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Online Custom Jewellery Consultations

Book your free online engagement ring consultation with one of our expert jewellers and begin your bespoke jewellery design journey with us.

During your consultation, we'll chat through your ideas, budget, and timeline, while showcasing examples of our previous work to help inspire your perfect piece. It's a relaxed, friendly session designed to answer all your questions and bring your vision to life.

To schedule your online consultation, simply click the button below. We can't wait to help you create something truly special. If you'd like to learn more about how we craft our pieces, you can explore our detailed Jewellery Manufacturing Process guide.

Book An Online ConsultationOnline consultations are subject to availability and will be confirmed by a member of our team.

Booking Form

Please Note: We cannot accommodate Wedding Band consultations online. If you would like to discuss wedding bands, please book an in-person consultation which takes place at our showroom in the Jewellery Quarter Birmingham.

Please fill out the form below to request your online consultation. A member of our team will be in touch to confirm your booking and instructions for joining the consultation on your device. Remember to check your spam folder just in case!

So we know what to call you during your consultation.

We will contact you via email to confirm your booking

Helpful in case we need to contact you urgently.

Tell us what your goals/ideas are for your custom jewellery piece, any inspirations you have, and any questions you would like to ask during your consultation.

Preferred Consultation Date

Let us know when you'd ideally like to have your consultation. Please note we are closed Sundays and Mondays, and all bookings are subject to availability. We will do our best to accommodate your preferences.

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We offer morning and afternoon slots.

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Before you Book

We understand that you may have questions about our online consultation service. Below are some of the most frequently asked questions to help you better understand what to expect. If you have any other questions or need further assistance, please don't hesitate to get in touch with our friendly team.

An online consultation is a virtual meeting with one of our expert jewellers. During this session, we'll discuss your ideas, budget, and timeline for your bespoke jewellery piece. We'll also showcase examples of our previous work to help inspire your design. If alternatively you wish to see our existing range, let us know and we can prepare a selection of pieces to show you, live on-call and in high definition. It's a relaxed, friendly session designed to answer all your questions and help bring your vision to life.
To get the most out of your consultation, we recommend having some ideas in mind about the type of jewellery you'd like to create. You might also want to gather any inspiration images, links or sketches to share during the session. Alternatively if you wish to see our existing range, let us know and we can prepare a selection of pieces to show you, live on-call and in high definition.
We typically use Google Meet for our online consultations. Once your booking is confirmed, we'll send you a link to join the session on your chosen device.
To ensure the best experience during your online consultation, we recommend using a device with a camera and microphone, such as a laptop, tablet, or smartphone. A stable internet connection is also important for a smooth video call.
Our online consultations typically last between 30-45 minutes, depending on the complexity of your project and the number of questions you have. We want to ensure you have ample time to discuss your ideas and get all your questions answered.
Yes, we do offer in-person consultations at our showroom. If you'd prefer to meet face-to-face, please let us know when booking your consultation and we can arrange a suitable time for you to visit. Please note that in-person consultations are subject to availability.
Yes, you can book an online consultation on behalf of someone else. Just make sure to provide their contact details when filling out the booking form, so we can send them the consultation link and any relevant information.
We have high definition cameras with suitable zoom paired with professional lighting to ensure that you can see our pieces in high definition during the consultation. Our cameras move dynamically, ensuring our staff can speak to you face to face with minimal interruption. If there are specific styles or designs you'd like to see, please let us know when booking your consultation and we can prepare a selection of pieces to show you, live on-call and in high definition.
No, our online consultations are completely free of charge. They're an opportunity for you to explore your ideas and kick start the bespoke jewellery design process with us. Alternatively, you can see our existing products up close and in high definition from the comfort of your home, and see how we can help bring them to life.
After your consultation, we'll follow up with a summary of our discussion, along with any next steps for moving forward with your bespoke jewellery design. This might include your quote, or answers to further questions to help refine your vision. Its your journey, and we're here to support you every step of the way. Once you're ready to proceed, we'll guide you through the design and creation process to bring your unique piece to life.